What should an agent do if a consumer has questions about different coverage options?

When a consumer has questions about different coverage options, the agent should ensure that they have a clear understanding of all options. This approach prioritizes effective communication and education. It is essential for the agent to explain the various coverage alternatives thoroughly, providing clarity on how each option aligns with the consumer's needs and circumstances. By doing so, it empowers the consumer to make informed decisions regarding their insurance coverage, fostering a trusting relationship between the agent and the consumer.

Considering that the agent's primary role is to support and guide consumers, facilitating their understanding of coverage options is crucial for responsible and ethical service. This option reflects a commitment to consumer education and clarity, which is vital in the insurance industry to help consumers navigate complex choices confidently.